Higher-paid corporate employees, who had to navigate the same systems, found that arranging a routine leave could turn into a morass. Some workers who were ready to return found that the system was too backed up to process them, resulting in weeks or months of lost income. And the whole leave system was run on a patchwork of programs that often didn’t speak to one another. Employees struggled to even reach their case managers, wading through automated phone trees that routed their calls to overwhelmed back-office staff in Costa Rica, India and Las Vegas. Doctors’ notes vanished into black holes in Amazon’s databases.
#Ms office 2010 amazon software
Workers across the country facing medical problems and other life crises have been fired when the attendance software mistakenly marked them as no-shows, according to former and current human resources staff members, some of whom would speak only anonymously for fear of retribution. Together, the records and interviews reveal that the issues have been more widespread - affecting the company’s blue-collar and white-collar workers - and more harmful than previously known, amounting to what several company insiders described as one of its gravest human resources problems. That error is only one strand in a longstanding knot of problems with Amazon’s system for handling paid and unpaid leaves, according to dozens of interviews and hundreds of pages of internal documents obtained by The New York Times. As many as 179 of the companies’ other warehouses had potentially been affected, too.Īmazon is still identifying and repaying workers to this day, according to Kelly Nantel, a company spokeswoman. Some of the pay calculations at her facility had been wrong since it opened its doors over a year before. For at least a year and a half - including during periods of record profit - Amazon had been shortchanging new parents, patients dealing with medical crises and other vulnerable workers on leave, according to a confidential report on the findings. Bezos set off an internal investigation, and a discovery: Ms. “I’m behind on bills, all because the pay team messed up,” she wrote weeks later. Jones, who had taken accounting classes at community college, grew so exasperated that she wrote an email to Jeff Bezos, the company’s founder.
![ms office 2010 amazon ms office 2010 amazon](https://dealseekingmom.com/files/2011/11/41PN1CYA0RL._SL500_AA300_.jpg)
The mistake kept repeating even after she reported the issue.
![ms office 2010 amazon ms office 2010 amazon](https://pbs.twimg.com/media/EBEH6OrWsAIgUic.jpg)
A year ago, Tara Jones, an Amazon warehouse worker in Oklahoma, cradled her newborn, glanced over her pay stub on her phone and noticed that she had been underpaid by a significant chunk: $90 out of $540.